They learned from the worst
The youths of today grew up in the worst period of Zimbabwe’s economic history. Very few business people were operating legally and straight. Shortages meant that customers were desperate and accepted b…s… service from businesses. Greed, selfishness and desire for a quick buck drove most business decisions. What could kids learn from that?
I have dealt with many indigenous business owners. They don’t know about customer service, quality control, efficiency of service delivery or after sales service. They have no values, no business culture or ethics. Are they willing to learn all the basic principles of successful business management?
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